1. Cancellation

  • You could cancel the order within 2 hours after placing it, pls email [email protected] if you change your mind
  • If order custom product, it cannot be canceled or returned if they have already been made.
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    2. Return

    Our main goal is to ensure all customers are happy and satisfied with our products, therefore we will arrange returns in certain cases.

    Returns may be considered under the following conditions only:
    • All requests for returns due to mistaken shipments must be approved by us within three business days from receipt of order.

    • Requests for returns due to other reasons must be approved by us within seven business days from receipt of order.

    • You are requested to provide us with the Authorization number of the shipping goods. Failure to approve the Authorization will result in no action.

    • Merchandise must be in 'good as new' condition, you could open them but please be careful not to damage or mark the products.

    • No credit will be issued on items damaged due to shipping problems and any other situations beyond our control. The shipping company is liable for shipping negligence and you could request damages from the shipping company.

    • Buyer shall be responsible for shipping costs for the return if no quality problem.